Saturday, November 15, 2008

Dell evidently doesn't have a repair division, and now they don't have a production department for new machines!

Ok. The three to five days have come and gone, and still no shipping email from Dell. Calling again to see what is up, they suggest that I wait 2-3 more days. Something about a backorder of parts, big demand. Whatever...

At this point, this is getting even more insane than before. I know that if I go to the website TODAY and put together a new order it is only two weeks out, as the estimated ship date. Either Dell is giving preference to shipping new laptops, and leaving the warranty replacements to wait, or they have a bad estimator on their website.

EITHER WAY, I WANT MY LAPTOP!

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